New Tools to Track, Manage, & Protect Benefits
The Pennsylvania Department of Human Services has been rolling out new tools over the last year to help Pennsylvanians track, manage, and protect their benefits.
Here’s what’s new:
My Benefits Status Tracker
The My Benefits Status Tracker shows Pennsylvanians their benefits application status in real-time. Applicants can verify their identity by answering just a few simple questions and can check their status anytime without needing to log into their COMPASS account. Users can track new applications, and this tool will later be expanded to include benefits renewals. The tracker is available at trackmybenefits.pa.gov.
Self-Service Password Reset
Forgot a password? It happens to all of us, and now we’ve made it easier to reset it. Pennsylvanians can reset their passwords directly through COMPASS without PA DHS staff help, allowing COMPASS users to get to their accounts faster.
Lock EBT Cards
We lock our car and the doors to our home, so why wouldn’t we lock our EBT card, too?
Locking an EBT card when not using it helps protect recipients – and their benefits – from theft.
SNAP and Temporary Assistance for Needy Families (TANF) recipients can lock and unlock their EBT cards using the secure ConnectEBT app. This free app is available on Apple and GooglePlay app stores.
They can also lock and unlock their card via the Connect EBT website.
Watch this video to see how to lock and unlock an EBT card.
Spread the Word
Share these posts on social media to let benefit recipients know about these new tools.
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Did you know? You can now track your benefits application without logging in to COMPASS! My Benefits Status Tracker is a new tool that shows you where your application is in real time! Check your status anytime at trackmybenefits.pa.gov.
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New tool! You can now track your benefits application without logging in to COMPASS! My Benefits Status Tracker is a new tool that shows you where your application is in real time! Check your status anytime at trackmybenefits.pa.gov. Graphic with a computer illustration showing the homepage of the benefits tracker over a blue background.
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Did you know that the only way to fully lock your EBT card is through ConnectEBT? The “Lock Everywhere” option is the best way to protect your benefits!
Locking your EBT card everywhere when not in use maximizes protection of your SNAP and cash benefits from skimming and theft in PA, out of state, and online.
Don’t take any chances – “Lock Everywhere" and maximize your protection today. Download the free, secure ConnectEBT mobile app or visit connectebt.com to get started.
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Graphic with the ConnectEBT and locking icons emphasizing the app. Pennsylvania, protect your benefits! Lock Everywhere with ConnectEBT! Maximize your protection using “Lock Everywhere” on the ConnectEBT app or website. The “Lock Everywhere” feature is only available through ConnectEBT! Download the free, secure ConnectEBT mobile app or visit connectebt.com to get started.